My account is limited bc of fraud and PayPal won't help

[faairie]

Years back, I had a fraudulent charge on my card via my PP account. Resolved everything with my bank but my PP account became limited and one of the things I have to do is confirm my card number of the card that was used to make a fraudulent charger so I cannot confirm it. (its a Mastercard but ive only ever had a Visa card). I had contacted PP at that time more than once and NEVER got a reply. I can't even close my account because of this restriction... Any help?

[PayPal__Jyoti]

Hello @faairie  

Welcome to the PayPal Help Community and thanks for posting here!

I do understand your concern regarding your account being limited. For the safety and security of the network, PayPal often review accounts for potential risks which may lead to a limitation being placed on the account, depending on what is found during the review, your account may become limited. You can reach out to our team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team by calling us as a Guest User through our PayPal website.


Hope this information helps,
Jyoti

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