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Kaesan
Contributor
Contributor
I have been trying to grt into my own account since Friday I already spoken to your agents four times now and I still can't sign into my own account without the security check which has never happened in my 11 yrs on paypal. I want to know why I CANT SIGN INTO MY OWN ACCOUNT ITS BEEN AINCE FRIDAY MPRNIJ ITS NOW TUESDAYBMORNING AND IM ATILL GETTING THIS ERRA you don't know who iam by now !? Even after identifying myself several times and accepting all cookies Down below are your actual screen shot kinks I keep grtting every time I sign into this website why am I grtting blocked out of my own damn account iam grtting frustrated waking up every morning dealing with this just to be told to change ur password I HAVE 50 TIMES FIX UR STUFF. UR ABLE TO BY PASS THIS CRAP FOR A FEW HRS REMOVE IT OFF MY ACCOUNT. https://i.imgur.com/edGBO5e.jpg https://i.imgur.com/OjluhxL.jpg
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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

Gabby46
Contributor
Contributor

 

I've been having the same issue for the past two days. I can't get into my account all of a sudden.

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vankhanh
Contributor
Contributor

I also had the same problem, in the past I remember a few times like that, only after 2-3 days I could log in again, this time it stopped as if there was a problem.

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vankhanh
Contributor
Contributor

my problem solved.
first you visit
https://www.paypal.com/smarthelp/contact-us
to > Password and account access. > Login problems
to > Message Us > Chat with us while logged out

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kernowlass
Esteemed Advisor
Esteemed Advisor

@vankhanh 

 

The chat option is not available in every country, which is why I post the above link without a country code.

Then whoever clicks on it should get the contact options available for their country.


Advice is voluntary.
Kudos / Solution appreciated.
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