Live chat with a REAL person

cmac777
Contributor
Contributor

Hi, how do I get a REAL person to chat with instead of the ai assistant?  They make it hard to communicate with them and
I don't want to call, just chat with a real thinking person.  Thanks!

-cmac

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2 REPLIES 2

bretthl
Contributor
Contributor

You can't.  PayPal sucks and so does their AI chat bot.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@cmac777 

 

If you don't think we can help you then your options are...............

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
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