I can't log in to Paypal

Sulhıye
New Community Member

When logging into Paypal, I get the warning "We're having trouble making sure it's you". I couldn't resolve this situation with customer service. What should I do?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Sulhıye 

 

Are you using a VPN?

Do you have a mobile phone linked to your paypal account and registered in your country?

Which country are you in and which countries paypal account do you have registered in.


Advice is voluntary.
Kudos / Solution appreciated.
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Adigun18
Contributor
Contributor
So how can this be resolved. I'm in a different country to the country of my PayPal account. It keeps telling me We’re having trouble making sure it’s you when I try to login How can I resolve this
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Sulhıye 

 

Sorry someone hijacked your thread with their own question, if you want to answer my post I can still advise you.


Advice is voluntary.
Kudos / Solution appreciated.
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