How do I speak to a HUMAN WHO IS ALIVE about account holds instead of a chat bot or ai

beone1234
New Community Member

I sell my clothes on Depop, and because my account is newer -- PayPal has been placing every transaction on a crazy long hold.

Tell me why I have to wait a month to get the money from selling a pair of second hand sneakers. Even after the item has arrived, the hold stays put. 

 

 

PayPal's phone service is just a voice automated version of the exact same processes they have online. It's giving the Labyrinth.

 

Is there a human being I can talk to about this? Can I email or call a human person, not a bot?

 

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2 REPLIES 2

PayPal_Ajay1
Moderator
Moderator

Hello @beone1234  
Welcome to the PayPal Help Community and thanks for posting here!

I do understand your frustration on placing hold on the transaction made through your PayPal account. Please get in touch with our support team to know what can be done next or to get an understanding of the possible solution to the issue raised. You can follow the link to contact our support team www.paypal.com/cshelp/article/help378 or contact our customer support by clicking 'contact' at the bottom of the PayPal.com and reach us through call and if you're unable to login kindly select "Call us as Guest".
Hope this information helps,
Ajay
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XPI
New Community Member
It doesnt, ajay. What direct dial phone number gets us to a human with no more.than one layer of nested responses?
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