Cannot connect with PayPal. Need to use an email

[Budhismo123]

I’m living in Colombia and using a local phone provider . I cannot receive text messages. I “must” contact PayPal but they don’t communicate by email which is my only option. Please help. I need to transfer a large sum of money to a dental surgeon.

[kernowlass]

@Budhismo123 

You have a Canadian registered paypal account but state you are living in Columbia.

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.