Business account to Personal Account?

[mariosnikolaos]

Hello, I want to change my business account back to personal. How to do it? I read that I need to close it manually first, but this doesn't work. A message appears that I cannot close my account. What to do?

[kernowlass · Accepted solution]

@mariosnikolaos 

https://www.paypal.com/gr/cshelp/article/HELP247

If you can't close it as per above link then read the last line in that link.

Also There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.