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Of the 4 phone numbers I have listed in my account one is an old work phone. The problem is the only thing PayPal will let me do with this phone number is to change the preferences for PayPal contact. I read that I have to call customer service at PayPal to get this fixed. Is this really the only way I can remove an old phone number?
Solved! Go to Solution.
Believe it or not after over an hour trying to find a method to delete the old phone number I found that the PayPal Help Assistant software directed me via questions and answers to pull up all four phone numbers and asked me which one did I want removed. After clicking the correct number the message popped up and stated number removed with a button that asked "did this fix your problem" I checked the account and by George it was gone!
Hope this trick will help others. I found many people asking about this very problem but I found NOTHING on PayPal or the internet on this subject
@I_love_shopping Thank you for this suggestion! I just did what you recommended and the "PayPal Assistant" removed the two outdated phone numbers on my account. I can't believe after an hour+ of searching help screens that this was the solution. Thanks for thinking of this and for letting all of us know!