2FA error on new accounts
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I'm trying to open a new PayPal Business account. However, when I attempt to confirm my email, I'm asked to log in, whereupon the 2FA seems to be broken. Since I haven't set a phone number (since I just created the account), I try to select the "add phone number" option, but when I do, I get an error message that says "We're having trouble making sure it's you," and directs me to try another option. I called customer service and they deactivated the account so I could try again, but the same problem resulted. 2FA for my personal account works fine, however.
I'm not using a VPN, and I've tried with different browsers and different phone numbers. All produce the same error.
- Labels:
-
Login Issues

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Kein Zugriff auf alten Account in Transactions
- I cant log in to old account in Security and Fraud
- Can a merchant charge my account with just an email from me agreeing to the charge? in Transactions
- Unauthorised payments to my bank account but not from my PayPal account in Security and Fraud
- limited account in Managing Account