no open transactions cant get rid of account

New Community Member

hi, im trying to get rid of my account and it keeps saying ''This account can't be closed until the funds transfer from your bank account is completed.'' but I looked through all my transactions and all are completed so I dont know what is going on

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PayPal Employee
PayPal Employee

Hi @AnnDuren,


Thank you for the post. I understand your concern about closing your PayPal account; it appears that you may have pending transactions on your PayPal account that prevent you from closing it. I recommend you to contact us via call, we can aid in resolving the issue. You can find the number to reach us by going to, scrolling to the bottom of the page and selecting 'Contact'. Please visit the link to get more information when you face this kind of issues.


Thank you,


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