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cant access my old account

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Temp20220319K
Contributor
Posted on

I tried to access one of my old account with an email but getting response  like "Sorry, something went wrong on our end. Please try again"

tried forgot password but had no luck. please help as i need this emal to either add it to another account or access the the account which has this email connected to it.

1 REPLY 1

cant access my old account

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kernowlass
Esteemed Advisor

@Temp20220319K 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





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Kudos / Solution appreciated.

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