Why can't I close my account?

TeeEl
Contributor
Contributor

I have no balance, I have nothing due, I have no active subscriptions, I have already canceled my PayPal credit, but I still get "Your account can’t be closed".   I've been trying for two weeks!  STOP HOLDING ME HOSTAGE!

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@TeeEl 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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Riddly
New Community Member
I have nothing associated with my account nothing pending nothing do I've been trying to close my account for 2 months contacted PayPal customer support multiple times keep saying it's a software update
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