Unable to log in to my account

Temp20220302N
New Community Member

I have tried to login to make a payment and being asked to authenticate the account, asking for text and for call and not receiving anything!

Want to make a payment and unable to get past this screen.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20220302N 

 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.
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