Too many accounts

POedMama
Contributor
Contributor

I have at least 8 accounts that have been opened using my name and ssn, only one of which is mine.

Does anyone know of a way to contact someone in security or admin that can help with that?  Trying to do it online gets me into a loop.  When I talk to people by phone they tell me there is nothing they can do, that's the supervisor telling me this, and say they will send an email to address it.  No email.

Law enforcement is involved but I would like the accounts closed.  They did it last year but now they say they cant do it anymore.

Any suggestions?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@POedMama 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



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Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@POedMama 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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POedMama
Contributor
Contributor

Sorry, those solutions didn't work.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@POedMama 

 

We can only give you all the contact options for paypal on this forum, if they don't or won't help you then sadly nothing we can do about that one.


Advice is voluntary.
Kudos / Solution appreciated.
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