Need help but can't call as i'm deaf. No longer have access to old phone for 2 factor authentcation.

[Alexandria12319]

How do i get in touch with paypal to be able to log in. It is only giving me the option to call paypal but i am deaf so unable to do so. I have lost my old phone number so can't do the two factor authentication.

[kernowlass]

@Alexandria12319 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.