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Login issues, Sms problem

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dinoost
New Community Member
Posted on

hello, I have a problem with logging in. The e-mail and password are correct, and then the problem starts. authorization via sms message. messages is sent to a phone number but that is not valid and I can't receive the code. what should I do?

1 REPLY 1

Login issues, Sms problem

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kernowlass
Esteemed Advisor

@dinoost 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




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Kudos / Solution appreciated.

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