KYC verification problem

Abban
Contributor
Contributor
I have submitted my every details on kyc according to the principles it is said to be completed within 7 days of buisness hours. But I didn't get any reply on this even after 7 buisness days. And the kyc completion page is still recommending that they will respond in 7 buisness days
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Abban 

 

Personally i would allow a few weeks and then contact for an update?

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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