I was trying to order something until I got a preauthoritzation note.

FreddieB-51
Contributor
Contributor

Hello. I ordered two items (a 2021 baseball game and a custom card from Strat-o-Matic) until I found a preauthorization notice from PayPal. What happened, what should I do, and how can I resolve this?

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2 REPLIES 2

Jonnybones
PayPal Employee
PayPal Employee

Hi @FreddieB-51 

 

Thank you for your post. I'm sorry to hear that you have set up a preapproved billing agreement accidently and want to cancel it. I will help you with the link where you can follow the steps and cancel it so that it wont charge again in future. Steps to cancel billing agreement.

Have a great day ahead. -Jones.

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FreddieB-51
Contributor
Contributor

@Jonnybones Will I still get my order, even though I have to pay a preauthorization fee?

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