I'm trying to close my account, but it won't let me?

White_Row05
Contributor
Contributor

I am trying to close my account. I intend to reopen an account afterwards.

 

I know it seems daft, but for me to settle this in my head, this is how I need to do it. Sorry!

 

I have tried to close my account, but when I click close account, it shows this issue.

 

Screenshot 2022-04-01 at 04.23.31.png

 

When I click 'email us' it just takes me to the community forum.

 

As far as I can see, I don't have anything in the account...I have an available balance of £500, but is this not just what I could use if I wanted? It's not what I owe anyone?

 

Thanks in advance,

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@White_Row05 

 

Give them a call, phone number in link.

 

https://www.paypal.com/uk/smarthelp/article/how-do-i-close-my-paypal-credit-account--faq2865?app=sea...


Advice is voluntary.
Kudos / Solution appreciated.
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White_Row05
Contributor
Contributor

Thanks! I'll give them a call.

 

Also, what are the chances of another Cornish person responding to me?!

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