I have tried to log in to my PayPal account but it keeps saying sorry we can't confirm its u

Enock7
Contributor
Contributor
I have tried to log in to my another account,,it says sorry we can't confirm its u,,, kindly help me out
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Enock7 

 

Do you have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account?
Paypal are using mobile phones for i.d requirements for logging in and withdrawal funds for extra security measures.


Advice is voluntary.
Kudos / Solution appreciated.
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