How long will my ID need to be verified?

AustinR2018
New Community Member
My Put my information into the identification verification. And it said it was “processing, it may take up to 3 business days to complete” but it’s been about two weeks and I still don’t have an answer, it still says the same thing when I log in. So, how do I know if my ID had been approved or not?
Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@AustinR2018 

 

Allow a few weeks and if no response contact for an update?

''Quick'' is not paypals favourite word  😃

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.