Close Account

[Diella]

Hello.I want to close my US paypal account and open new one in Malaysia,since i now stay in Malaysia.I want to use the same email.However ,i couldnt delete it since there were some money it the US paypal account.I cannot transfer the money to my cards or bank account since i didnt own any US card or US bank account.I just want to know what will happen to my money in US paypal account when i delete them.

[PayPal_RebeccaN]

Hey @Diella, 

Welcome to the PayPal Community Forum! 

I understand you would like to close your account as you have moved country. 

It would not be possible to close your account if you have a balance on the account. This will need to be transferred/spent or donated first. 

In this case, I would recommend getting in touch with our customer service team for some help with this. 

To contact our customer service team, click 'Help' or 'Contact' at the bottom of any PayPal Webpage. 

You can also contact us via Facebook PM's or Twitter DM's. 
For Facebook: https://www.facebook.com/PayPal
For Twitter: @AskPayPal

I hope this helps, have a nice day! 

Rebecca 

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