Can’t log into my PayPal account

Wisdom7
Contributor
Contributor

Whenever I try to log in to my PayPal account it’s displays we couldn’t confirm it’s you so please kindly help me resolve this, my money is on the account please, I’m from Ghana

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1 ACCEPTED SOLUTION

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Wisdom7 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.

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3 REPLIES 3

Imicsilla
Contributor
Contributor

I have the exact same issue. I am also looking for a solution.

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Wisdom7
Contributor
Contributor
What worries me too is that I even have money on the account 😭😭😭
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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Wisdom7 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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