Account problems

Rogphone
Contributor
Contributor
Hello i have problem with my 2 paypal acc, the one is i need to forgot password but it says "Sorry, we can't confirm its you" and the othe one problem is the mobile number got deactivate earlier and I need to forgot password too. Is there possible answers with my problem? I have the both email.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Rogphone 

 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.
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