my pay pal wont let me at the small amounts to verify my account

Zandria94
New Community Member
I've added my card info and I'm trying to verify my account but when I try add the two small amounts it says sorry it hasn't gone through to try again later, why won't it let me verify my account?
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1 REPLY 1

PayPal_Sophie
Moderator
Moderator

Hi Zandria94,

 

Welcome to the Community Forum! Sorry to hear about the difficulty you're having with entering the two amounts which are showing on your bank account.

 

If the amounts you can see on your bank statement are not being accepted, you may need to have them entered manually by our Customer Support. You can find our contact details by clicking on 'Contact Us' at the bottom of any page when logged in.

 

Alternatively, you can contact us via Facebook (www.facebook.com/PayPalUK) or Twitter (@AskPayPal) for assistance.

 

Hope this helps,

Sophie

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