can't vertify account

[Drumstig]

hi
ive been using this paypal account for about 5 years now, mostly to buy online when other methods aren't available.
i do not have a credit card thats why i use paypal, it is linked to my bank account .
but now i have to add a credit card to make a payment ?

based on previous searches, im assuming that my account isn't vertified somehow.
i have tried to use the phone vertification (https://www.paypal.com/gomobile) but that doesn't work. (it just says it failed)

thanks in advance!

[PayPal_Jessica]

Hi Drumstig,

Thanks for posting in the forum and apologies for the late reply.

In order to verify your PayPal account, you can confirm your bank account. You can follow the below steps:

1.     Go to www.paypal.com/uk and log in to your account.

2.     Click Wallet at the top of the page.

3.     Select the desired bank account and click Confirm.

4.     Click Continue, and review and submit the Direct Debit details. (If the bank account is a business account or more than one person is required to authorise debits, you must print and sign a paper Bank Funding Instruction and post it to the address provided.)

Please let us know how this goes J

Jessica