can’t verify paypal because phone number is not registered in my name

cierrac18
Contributor
Contributor
hi everyone, having a problem: it won’t let me verify my account because apparently my phone number is registered with a different name? i did use my phone number on another paypal account which might be the problem but how do i verify my identity despite that? i already tried messaging paypal’s facebook (only got automated responses that didn’t help) and calling/emailing them (same outcome). can i please talk to a real person about fixing this so i can withdraw my money?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@cierrac18

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR just say the word 'Agent'".

In the UK its free from any landline phone.





Advice is voluntary.
Kudos / Solution appreciated.
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