Hi abderazak_hadj,
Welcome to our Community 🙂
There could be many reasons why you're having difficulty receiving payments.
For example, certain regions simply don't have the ability to receive funds and their accounts can only be used to send money.
To help us get to the bottom of this, would you consider contacting us on one of our other social media channels? That way, we can pull up your account details to investigate this further, you see.
We are available 24/7 to answer private messages sent through our Facebook page (http://goo.gl/4BO8de) and respond swiftly to any tweets directed towards @AskPayPal!
I hope that helps abderazak_hadj and we look forward to hearing from you,
Conor
