account limitation

irina_saf
Contributor
Contributor
Hello! i created my account when I was living in Germany, after a while I moved to Spain and then I got a message that i have to provide some info about my address and stuff in order to verify the account. i submitted the documents with my new Spanish address and in the meanwhile i reached 2500 eur and my account was limited. I also received a message from paypal that i have to submit my german address. but I don‘t live in Germany anymore... what can i do now? how can i withdraw the money I have on my account right now? please help!
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@irina_saf

 

Paypal is country specific so if you move country you have to open another paypal account in that country and add an address / phone number / and bank accounts from within that country.

You are supposed to withdraw all funds and remove any bank accounts / cards and close the old account BEFORE you move.


Advice is voluntary.
Kudos / Solution appreciated.
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