Unable to verify the account

Konrad910
Member
Member

Hello, i'm very worried.... It seems that now i have to verify my personal info, okay that's understandable, but when i try to put all my info (date of birth, identity card nr/passport nr) paypal seems unable to verify my info, i had 3 tries, used 2, one putting my identity card info and one putting my driving license info, both tries were rejected and i don't know why,filled every blank spot of course, now i'm a little worried of trying the third time....

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1 REPLY 1

PayPal_DavidR
Moderator
Moderator

Hi there,

 

Welcome to the PayPal Community. I see you have not had a response from any of our members to date.

 

If you are still having this issue I recommend reaching out to our customer service. You can locate the number at the bottom of your PayPal account under the Contact tab.

 

-David R

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