Re adding same bank account / verification problems ignored

Arrowstaff
New Community Member

Hi I tried bank verification , only to wait several days passed the suggested time the random amounts are supposed to be deposited , so I re added the account again hoping this time the random verification amounts would be put into my account . After a few days I checked my online bank statement and saw the random amounts so went ahead and entered them after 3 tries Paypal locked the bank account , I since have received another bank statement with further random deposits so I tried entering them with no luck now I only get the option to link bank account again every time I do it tells me ''This bank account has already been added to PayPal but was not successfully confirmed. Please contact our Customer Service department for help confirming your bank account.'' .Please help!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

It can take up to a week to get the random deposits, by removing and adding your account again meant that when you got the "1st" set of deposits they were for the "1st" time you added it.

 

So you actually added the wrong deposits as you had re-added the account again.

 

Its best to be patient and not keep adding and removing a bank account as the deposits will show up .

 

You will need to contact customer services now and see if they will re-set the account for you.

 

Contact us bottom of paypal pages > use the call us option on the left..

When you get through don't select any options just hang on till you get transfered to an agent.




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