Providing proof of address

[MZoli72]

The PayPal sent me an email:

Thank you for responding to our requests to further verify your customer information. As we cannot lift the EU-Receiving Limit on your PayPal account until all requirements have been met, we would appreciate your help with completing the steps below, so that we can review your account further.... blablabla

Tried to upload a new electric bill to proof my address, but this option has disappeared.

How can i upload a new file? I've been waiting for 2 weeks.

[PayPal_Dian]

Hey MZoli72, 

Thanks for posting in our Community. 

I understand that you have a limitation and we are asking you to provide more information.You want to send this on to us but you don't have the option. 

I would advise contacting us so that we can give you an alternative link to upload files. You can contact us through the 'Help & contact link' at the bottom of each page or you can contact us on twitter @askPayPal or Facebook. 

Dian