Problem with account

[Eleonora_marma1]

Hi. Im trying to withdraw the full amount from my paypal account to the bank account i have linked it. Then there is a message saying there is a problem with your account pls go to the resolution centre to solve it. I go to the resolution centre the 2 business days have passed and i didnt get any instructions of what to do/ whats wrong.

[kernowlass]

@Eleonora_marma1

You don't say if you confirmed that bank account with the 4 digit code?

[Eleonora_marma1]

Yes confirmed!

[kernowlass]

@Eleonora_marma1

ok then that seems odd, think the only way you are going to find out why you got the message is give customer services a bell  >>

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".