Can't remove account limitations

[Krisby007]

My account has been limited after purchasing something from ebay. I have had this problem before and had to open a new bank account just to make a new PayPal and yet again it is limited. It tells me to confirm my card which was already confirmed and it won't let me confirm it again. It takes me to a screen where you add a card to PayPal but mine is already added on so i can't do anything to remove the limitations on my account.Any help would be appreciated.

[kernowlass]

@Krisby007

Phone customer services to find out why. Is the card expired and needs updating??

However you may hit problems as you are not allowed to open another account if your previous one was limited.

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".

[jrhugh1969]

My account is still being frozen even though I given the relevant documents