Can't lift receiving limit

Pawel1980
Contributor
Contributor

Hi,

Yesterday i completed all steps to lift limits.I have still receiving limit.

At this moment i can do nothing.

All steps below are done:

Add Bank Account

Submit Direct Debit Agreement

Confirm bank account

Identify yourself or your business type

Confirm your personal information

Anybody can help me plesae?

Sorry...for my english



Login to Me Too
4 REPLIES 4

SkyForce6
Contributor
Contributor

Have you received this kind of info from PayPal:

 

"

How can I lift my Receiving Limit?
In order to comply with European Union anti-money-laundering and ‘Know Your Customer’ regulations, PayPal is required to collect and verify information from its customers. We must do this before our customers receive £1700 GBP/ €2,500 EUR into their PayPal account in total cleared payments within a year of them having received their first payment. To lift your Receiving Limit: 

Go to Account Overview View Limits > Tick the box next to Receiving limit per year Lift Limits >Follow the onscreen instructions.
"
If you have followed all the instructions then you just have to wait. I had to wait 10 days before someone from PayPal reviewed my account and lifted my limits after I had sent in a scanned copy of my Passport and utility bill. Beside a verified bank account you might also have to add a debit/credit card and verify that one to in order to lift all limits. But I am not sure about that tough.
Login to Me Too

Pawel1980
Contributor
Contributor

Hi,

I'm not sure i understand everything you wrote (my english is not perfect)

I already confirmed bank account and personal details.(i have completed all steps)

At this moment i have not limit for: deposit,withdraw and sending money.

I have only receiving limit.

Ok.... so now i can wait 10 days to anyone review my account.

Thank You for your helps.

 

 

Login to Me Too

Indigopocks
Contributor
Contributor
I don't understand how to lift limit as I've done all the required steps at least 9 months ago and had no email to say it's under review, it's all very strange all I want to do is lift my limit
Login to Me Too

mtg128
Contributor
Contributor

I too have a similar problem.

My account tells me to go to the resolution centre.

On that page, it says 'You have 37 days to resolve before your account becomes restricted'. When I look there are no pending or open cases.

Further down the page it shows the following:

Steps to Provide More Information - Date Limited Required Response Status Action 16 Jan 2014 - Lift receiving limits - Waiting for your response - resolve.

When I press 'resolve' it says 'Congratulations. You have successfully lifted your withdrawal and receiving limits'.

 

I then click continue and I go back to  'You have 37 days to resolve before your account becomes restricted'. and so I go around in a continuous loop.

Would appreciate any help. Thank you.

 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.