Account Limitations

ShipShape
New Community Member

Hopefully someone can help.  I have had my PayPal account limited since the 18th when they asked for photo ID.  i e-mailed this through and understand that this would be dealt with tithin 72 hours.  i have a business account and also a private one and both were limited at the same time asking for photo ID.  i have since been on the phone at least 7 diferent occasiions where i am told that the issue will be esculated and that it is with the compliance department.  i am then told that i cannot speak to the compliance department because they dont answer the phones.  what am i meant to do.  it is now 15 days since the account was limited and is having a major affect on my business as we sell school uniform online and parents are not able to pay via PayPal.  can anyone help please.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ShipShape

 

Sorry but only customer services can help you with account problems, from what i hear they are not exactly quick resolving account limitations.    Smiley Sad


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