running balance is all wrong!!

professorchaos
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Hi. I had a look at my running balance last night (under 'all activity with balance) when i noticed neither my total balance or available didnt look quite right. 

 

Almost NONE of the figures in the right hand column (i.e. the running balance) relate to the transactions in the left columns. Consequently my total and available balance seems to be quite a bit lower than it should be.

 

To give an example, i was £75.36 in credit a couple of weeks ago (with no pending payments or anything). I made a purchase of $30.08 a few days later (with no activity inbetween), and the running balance in the right column suddenly changes to $0.14....then i receive a payment a few days fater THAT, and it goes back to exactly where it should be, then goes way down AGAIN when receive another payment the following day. It mainly seems to be when i  send and receive in foreign currencies (mainly us dollars) that the figues start to look 'wrong' although not always. And I've converted all the currencies to gbp when doing my own calculations, and my balance is still lower than it should be.

 

It's all so inconsistent and doesnt seemt o make any sense to me whatsoever and as a result some of my money seems to have 'disappeared' without explanation

 

Has anyone else experienced this?

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2 REPLIES 2

professorchaos
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Contributor

anyone?

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professorchaos
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Y'know I've been looking back at similar threads from posters with the same sort of issues as mine, and can't help but notice that the admin that post on here are always quick to help with general paypal questions and offering advice to those who are new to paypal, yet any posts regarding problems or discrepancies with the individual's account/balance are conveniently ignored..

 

I appreciate they can't help and advise everyone that posts here but I've found several threads from people on here who've been having similar issues and have yet to find one with an adequate answer (i.e. not just "you've probably forgotten to take fees into account when calculating your balance").

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