minimum weight 1 lb. for "add to cart" buttons ??

okonomi_yakity
Contributor
Contributor

I've been successful at using Buy Now buttons on my site.  Now I'm trying to use the multiple item "Add to Cart" buttons. 

 

In my tests, when I click the Add to Cart button, I get redirected to a "return to merchant" page at paypal with an error that says "You have entered an invalid weight value. A weight value must be an integer greater than or equal to one."  

 

I have set the product weight to 0.328 lbs.  - it seems crazy that you could only ship items that weigh more than one pound, yet I can't find a place to set the weight to oz. - only lbs or kg.  I saw one post from someone that says they set some item weights to 0.01 lbs - so it would seem to be possible (but I saw another post that seemed to have a similar problem to what I've seen where they said they just put the oz value as lbs and scale everything up/down).

 

It's amazing that when you type "weight" in the paypal help system it doesn't even return one help topic!

 

Thanks in advance for any assistance.

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skier
Advisor
Advisor

Have you tried 2 decimals.   And ensure that you shipping method table is setup accordingly.

 

Regards,

 

skier

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skier
Advisor
Advisor

Have you tried 2 decimals.   And ensure that you shipping method table is setup accordingly.

 

Regards,

 

skier

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okonomi_yakity
Contributor
Contributor

Skier:

 

Thank you so much.  Yes, it was as simple as too many decimals - I rounded to 2 and it works fine.

 

(Why the error message says it has to be an integer >= 1 is beyond me..... bad coding).

 

Thanks again!

 

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skier
Advisor
Advisor

Programmers never program error messages that users can understand.  It's seems so simple to make error messages make sense but, for whatever reason, they just don't do it.

 

 

Regards,

 

skier

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