i have a bus acct, i can send 'reminder', but can't send 'invoice'

blu_texan
New Community Member

I just created a business account becasue I want to be able to email my customers either an email or a paypal 'invoice' usign the paypal platform for payment.  when i have run a few tests to see how exactly it works, the original request for payment -- either a paypal invoice or just an email reqeusting payment hasn't been sent to the email recipient.   however, if i send them a 'reminder' for payment from my paypal acct, that gets delivered to the appropriate email pretty fast.

 

i've tried to ask paypal for their help in this, but i only get a coined reply to check FAQ, try the virtual CSR, etc.

 

help!

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