Invoices - Email Subject Field Not Working

bonec
New Community Member

When you create an invoice it allows you to enter an email subject for the recipients email invoice. Every other time I have sent invoices, that subject appears when the invoice is sent. Now, all of my  invoices are coming through with a subject that reads "Motorhouse Music would like to be paid through paypal" regardless of what I put as my email subject when I create the invoice. Any ideas on why this would be happening? 

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2 REPLIES 2

student_globe
New Community Member

This is happening to me as well.  Can't find a solution yet.  I have been trying to explain this to the people at customer service for an hour now and they can't seem to understand the problem.

 

I'll let you know what I find out as soon as I am able to speak with someone knowledgeable.  

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skier
Advisor
Advisor

This is more of a Tech Support issue rather than a Customer Service problem, suggest opening a Support Ticket here.   The Techs are usually aware of know issues if that is the case, else it may be a new glitch and needs to be documented.

 

Regards,

 

skier

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