Help me please!!!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello--
In the past I signed up for a paypal account but never used it. Because of that, I've forgotten all the info that one would need to access it in order to delete some things or the account all together. In trying to access the provided links to recover my user info on the old account, it has given me a messge that I was trying to access an older version of paypal and wouldn't provide me with any information on how to recover the old info.
The reason I'm trying to access is this is so I can either use that account to do what I need to do, -OR- delete the account so that I can use the one I just created and be able to add the necessary banking info. The chat with the automated person didn't work the way I needed to, so now I'm reaching out to you guys! Please help!!
Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I seem to be in the same boat you are, with an old forgotten account attached to my bank account. My old laptop and all hardcopy of backed-up information were lost in a fire. Your question is the same as mine.
Kind regards,
Wakikiyapata

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- How to withdraw to my Debit Card in Adding and withdrawing money
- Money disappeared in Adding and withdrawing money
- Refund during the delivery in Disputes and claims
- Ragnarok Mobile Global - PayPal Payment Issues in Disputes and claims
- Money withdrawn on an order I didn't make nor authorize in Disputes and claims