Buttons work in Firefox, but not in Internet Explorer

hezfiedler
New Community Member

My bottons work fine in Firefox, but not in Internet Explorer.  I do not get an error page, I just have absolutely nothing happen.  I've looked through other topics, but haven't found any that helped solve the problem.  Any help would be greatly appreciated!  I don't believe my site uses frames.  Here is one of the pages that isn't working. 

http://www.highplainsgordonsetterclub.com/page16.html

 

Thanks!!

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8 REPLIES 8

skier
Advisor
Advisor

Your item buttons appear to be working fine with IE, no problems.

 

I would suggest making a few changes to avoid opening multiple windows when viewing the PayPal Screens and

allow better functionality with IE, Firefox and Chrome.

 

 

As you are using "hosted" item button code, try the following:

 

In Step 3 of the button creation process look at the bottom you will see "Advanced Variables"
Note the text box near the bottom of the page. There you can insert extra variables.
Insert the "shopping_url" variable and value: shopping_url=http://www.yourwebsite.com/your_page.html
There's no HTML extras, just the name of the variable, an equal sign and the value.

 

The value of the shopping_url should be the page you want your customer to return to when they click on the "Continue Shopping" button on the PayPal Screen.



Next, after you have created your "hosted" item button code.
Modify the Form target line:
Replace the variable target="paypal" with the variable target="_self".

The line of code should now look like this:

 

<form action="https://www.paypal.com/cgi-bin/webscr" method="post" target="_self">

 

Finally, after you have made your changes to your item button code, be sure to delete your web browser's cookies before testing the changes. This ensures a clean start. Delete the browser's cookies, close the browser, reopen it and then test your code.

 

 

Regards,

 

skier

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emma
Contributor
Contributor

I'm having the opposite problem.  I've created drop down boxes with  my buttons -- they work fine with IE, but don't work at all with Firefox.  When I get to the shopping cart with FIrefox, no matter what drop down I've selected, it only shows the first one.    I've cleared my cache and cookies -- but I can't expect customers to do that every time they visit my website.  Can anyone help?  I have a little ability with pasting in html but that's about it....

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skier
Advisor
Advisor

We would need to see what you have done, else we can't help.   Can you provide a URL to the web page that has your item button code so we can test it?

 

 

Regards,

 

skie

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emma
Contributor
Contributor

I called PayPal's tech support and they were very helpful and solved my problem.  It was not a PayPal issue, it was due to how my Microsoft Live Office website worked:   I had pasted the html code into a website "module" entitled "PayPal" -- which involves Java.  When I simply pasted it into the  "module" entitled "html",  it worked perfectly. 

 

Thanks for your reply and willingness to help!

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5quidink
Contributor
Contributor

My buttons work fine in Firefox  not in Internet Explorer.

The link is http://5quidink.com

I am using Wordpress for my site.

Can anyone help?

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grinka
Contributor
Contributor

Just tested with IE8 and IE7 - buttons work well.

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skier
Advisor
Advisor

Again, your button worked fine using IE, no issues.

 

Regards,

 

skier

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5quidink
Contributor
Contributor

When I click on the button I get an error in IE. Every time.

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