Cannot see or select payment type

jthorusen
New Community Member

Two different browsers (Pale Moon and Internet Explorer); Windows 7 professional operating system.

When selecting send and request, screen requests recipients E-mail address.   No options present anywhere to select payment type.   When proceeding, I can go all the way to confirm and send without ever getting option to select "Pay for goods and services".   I am locked into "Friends and family".

 

When on the phone to Paypal help, I was given the URL to go to the page with the select payment type options.   This URL does an instant referral to my account page.   From there, I am back in the same situation where I am unable to select payment type.

 

Obviously bad HTML code somewhere, but Paypal seems unable or unwilling to own up to it.   Any suggestions?

 

Thanks,

Jim T.

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