10759 - Gateway decline: We declined this transaction because the card number and type don't match

NiTiKi
New Community Member

Anyone else getting this message today??  We know that cards starting with a 4 are Visa, did Paypal forget? 

 

 

Some of your information may be missing or incomplete. Please check the following items:

  • 10759 - Gateway decline: We declined this transaction because the card number and type don't match. Reenter the correct information or contact Customer Service.
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2 REPLIES 2

practicepartner
New Community Member

Not getting this decline BUT mine is saying that the card is formatted wrong and to take the "-" or spaces out which are not there.

I called PayPal and they said to switch browsers. I have tried Firefox, IE and Chrome and NONE of them work either.

 

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Guinness58
New Community Member

Message stated it was the gateway decline; not paypal.  so who is in control here?  Information provided was current, valid and correct.  How do we correct the error?

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