Okay, so had an issue on eBay recently.
Sold 3x Xbox Live 6 month subs on eBay and posted the codes to the buyer via Royal Mail Signed For. The buyer made 3 individual purchases, and I bundled the codes into one envelope to save on postage.
The tracking shows that it was delivered and signed for by the buyer at the buyer's address (the one registered with the paypal account). Tracking info was uploaded to each transaction successfully.
The buyer has now opened an "unauthorised purchase" claim. I have given PayPal evidence that I posted the items, and that the items were delivered.
I am worried that eBay/PayPal will side with the buyer, even though I have provided evidence of delivery to the confirmed address. I am aware that Seller Protection doesn't work if I email the codes to the buyer, hence why I chose to send them by tracked delivery.
Any help or advice would be great.
