Why is my money on hold?

MissP83
New Community Member
Recently sold an item on eBay but my money is on hold? I’m new to PayPal but it doesn’t explain how long the money is hold for?!
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@MissP83

 


Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Normally for Ebays hold funds are released when tracking shows the item as delivered + 3 days (if you use Ebay / paypal postage).

Info in this Ebay link below about Ebays hold.
https://ocsnext.ebay.co.uk/ocs/sr?query=1746



Advice is voluntary.
Kudos / Solution appreciated.
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