Positive feed back received, funds not released

dogcmp6
New Community Member

Paypal is supposed to release holds from ebay payments after an item has been recieved and the user gives positive feedback, or did they change the policy? I talked to a CS rep on the phone, and all she would say is that funds will be released in three calander days on the 28th (also, this conversation took place on the 24th, so she may need to retake arithmatic again) any way I am fuming **bleep** off, and want this issue resolved, I have bills I need to pay, any advice on dealing with them? 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

How can I get the payments released before 21 days.


1. If your buyer leaves feedback (pos) then funds are normally released within 48 hours of that feedback being left.
2. If you decide to send an item trackable then you can add the tracking number to the details of the paypal transaction and funds are then released when the item shows as delivered + 3 days.


What if I have met the criteria for release either earlier or at 21 days and the funds are still held.


Then you can email or phone paypal via contact us bottom of paypal pages with the transaction numbers of the items and ask them to "hurry up" and release your dosh.


Advice is voluntary.
Kudos / Solution appreciated.
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