Hi my money is being withheld from me after I received £300 for a guitar I sold on eBay.

JonathonL
New Community Member
I sold it as Collection Only and the person who purchased it collected the item 4 days after the transaction. I’ve sold numerous times on eBay and have never encountered this problem before. How can I get the money released?
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2 REPLIES 2

nicole198710
New Community Member

Have you received an answer yet as to why this is happening? It's started happening to me about 4 days ago and all items I am selling are now being put into a pending status and I cannot get a straight answer as to why this is happening. I have been selling on the site for months now with no problems.

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PayPal_david
Moderator
Moderator

Hi guys.

 

Welcome to the Community!

 

Thanks for reaching out. If you have received a payment on PayPal, your payment may be subject to a new seller payment hold. You can find more information on payment holds and how you can access your funds through this link https://goo.gl/5ZW4nH

 

I hope this helps.
David.

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