payments refunded wrongly

Trish2468
New Community Member

My ebay payments are being refunded to my buyers as it says I am unregistered.

 

This payment was returned because:
You didn't sign up for a PayPal account or didn't complete the registration process.

 

How can I stop this happening and get my payments made to me!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Trish2468

 

If it was Ebay then check the email address you have listed on your auction and if its correct then have you verified it?

 

Go and find the transaction in your “my ebay” > click to the right where it says sell similar > don't fill in anything just scroll down to the payments section > look in the paypal box > is the email addy in there correct with no spelling mistakes? If so then it would have been wrong on your finished auctions so come back for more advice.


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