i have a pending payment but no cancellation button?

falco1060
Contributor
Contributor

Hi , a sports direct order failed twice but shows pending and wiuth the statement

 

"Your funding source will be charged when Sportsdirect.com completes your order."

 

i have no outstanding orders on sports direct website so would like to cancel/remove/stop this on my paypal account.

 

any help appreciated

 

regards Mark

 

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@falco1060

 

When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.

If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.



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Kudos / Solution appreciated.
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falco1060
Contributor
Contributor

thanks for the reply , i was hoping to cancel it fingers crossed it times out

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